Course info
Welcome Customer Service Trainees! I affirm this step that you have taken to participate in this course and I look forward to working with you. Please navigate the course and become familiar with the structure and layout of the material available. It is certainly a good strategy to start working on the course right away. Please feel free to get familiar with the names of your classmates and contact each other as necessary to either get or provide assistance. Please take a minute to introduce yourself to the class. We can work through this together.
- Teacher: Deloris Jones
- Teacher: Lakecia Nairne (Instructor)
