Dedicated to External Assessments
This category is dedicated to assessments of 5 clusters for the Customer Engagement Operations Level 2 September 2018 Full Time Group.
| This training course prepares participants to function effectively as Customer Engagement Associates in call / contact centres and similar firms treating with local and international clients. Some areas of focus include Customer Service, Teleservices, Sales, Keyboarding, and Work Ethics. |
- Teacher: Deloris Jones (Instructor)
Assessments for the Network Administration Level 3 Part Time Group
- Teacher: Sheldon Johnson (Lecturer)
| This training course prepares participants to function effectively as Customer Engagement Associates in call / contact centres and similar firms treating with local and international clients. Some areas of focus include Customer Service, Teleservices, Sales, Keyboarding, and Work Ethics. |